Free Home Delivery

Regional One Health Specialty Pharmacy delivers medicine to your home for free. We use special boxes that no one can open except you. If the medicine needs to stay cold, we use special containers to keep it cool. You can choose how you want your medicine delivered:

  1. Overnight: It comes the next day.
  2. To your workplace: They can bring it to where you work.
  3. Same-day courier: Someone brings it to you on the same day you order it.

These choices make it easy for you to get your medicine when and where you need it.

To enroll call 901.545.6078

We’re more than a pharmacy

Regional One Health Specialty Pharmacy is a special kind of pharmacy. We help people who have illnesses that need extra care. We make it easy to get medicine by giving quick refills and bringing it to your home for free. Just like you go to a doctor who knows a lot about your illness, it’s good to get your medicine from a pharmacy that knows a lot about it too.

We have two special accreditations called URAC and Joint Commission. These mean we work very hard to give the best care to our patients.

We will help you through your whole treatment

Our specialty pharmacy provides your special medicines and brings them to you. We have smart pharmacists and trained helpers who work to make sure you get the best care possible. We also try to keep the cost of your medicine as low as we can. Here are some ways we can help:

  • Pharmacists who know a lot about your needs
  • We have special workers who make sure you get your medicine on time
  • We help you with your insurance and with other ways to save money
  • We can ship your medication in different ways, depending on what works best for you
  • We have a special program to help you take your medicine the right way
  • You can talk to a pharmacist at your doctor’s office

Main Campus Pharmacy

Ground Floor
880 Madison Avenue
901.545.7970
Monday-Friday
8:00 am – 5:00 pm

Specialty Pharmacy
05/01/2025

East Campus Pharmacy

Ground Floor
6555 Quince Road
901.515.5656
Monday-Friday
8:00 am to 5:00 pm

Specialty Pharmacy
05/01/2025

We are available 24 hours a day, seven days a week for on-call clinical questions and emergency calls.

Call 888-633-6979

Specialty Pharmacy
05/01/2025

Regional One Health is a URAC-accredited hospital and clinic-based pharmacy in the Memphis area

This accreditation means Regional One Health Specialty Pharmacy has specific policies and procedures to ensure patients have access to medications and that we’re focused on your quality of care. URAC accreditation means our top priority is drug safety. We’re committed to quality, cost containment and proper utilization of services. There are strict performance measures for accuracy and turnaround time. Many users and manufacturers recognize URAC’s Specialty Pharmacy Accreditation as a differentiator and independent validation of quality – often including it as a requirement to participate in their network.

Home Care
Specialty Pharmacy
Effective 05/31/2018

Accreditation by the Joint Commission means an independent expert has determined that Regional One Health Specialty Pharmacy meets strict guidelines for service and safety. Our patients and care partners can be assured that we adhere to specific policies and procedures to ensure quality care, drug safety, access to medications, accuracy, turnaround time and more.

You should contact your pharmacist if you are experiencing any of the following.

  • Have any safety or quality concerns
  • Have questions about medication(s)
  • Need to order medication refills
  • Suspect a reaction to your medication or develop a new allergy
  • Change or discontinue any medications
  • Have been hospitalized or plan to be hospitalized
  • Have change in address or phone number or if you lose phone service
  • Are unavailable to receive your shipment
  • Have a billing question or need to provide a new prescription insurance information
  • Need to notify the pharmacy of problems, concerns or complaints

The name of your medication is on your prescription label. Please talk to your pharmacist or doctor for information on how to correctly take the medication and what to expect when taking the medication. Please keep all of your follow-up visits with your doctor. The doctor will check to see if the medicine is working correctly and safely. Be sure to ask if any new medication you are given is supposed to replace another medication.

Always tell your doctor, nurse or pharmacist about all prescriptions, over-the-counter medicines or natural supplements, herbs or alternative medicines that you are taking. To avoid drug interactions, it is always a good idea to get all of your prescriptions filled at the same pharmacy so the pharmacist can check for interactions between your medicines. We are also happy to fill and ship any other maintenance medications you may take as part of our medication synchronization program. If you would like to coordinate for all of your medications to arrive together in one shipment, please ask a member of our team for more details. Please note, this may require us to partial fill some of your prescriptions in order to start the process of aligning your monthly refills.

Special directions for medications are important. Our pharmacists will counsel you on exactly how to take your medication and give you any special information you might need to know. You can also find this information in the patient information given to you at the pharmacy with each prescription. Please call us if you have any additional questions.

Most medicines are stored at room temperature. Do not store your medications in areas with extreme temperature changes such as in a car or on a window shelf. Because steam or humidity can harm medicines, the bathroom is a not a good place to store them. If your medicine must be refrigerated, keep it in your home refrigerator. Do not place the medicine in the freezer unless the pharmacist tells you to freeze the medicine. Keep all of your medicine out of the reach of children/pets.

Sometimes medicine can be taken when the missed dose is remembered. In other cases, you should not “catch-up.” Please call the pharmacist if you miss a dose so that we may help you get back on track appropriately.

Your doctor will write you a prescription including any possible refills. If you unexpectedly run out of medication or have not heard from a Regional One Health Specialty Pharmacy staff member, please call us to request a refill.

Check your prescription label for the medicine’s expiration date. If it is expired, dispose of the medicine correctly. Do not leave used or unused medications where children or pets may find them.

Medication disposal instructions:

  • Tablets, capsules, liquids, used/unused patches and suppositories should be mixed with an undesirable substance such as cat litter or coffee grounds and thrown away in your garbage.
  • Immediately after removing the patch, it should be folded so that the sticky sides of the patch stick together. If the doctor says you do not need the patch any more, any unused patches should be taken out of the pouch and disposed of.
  • If you are receiving a medicine with a needle or syringe, the needle/syringe must be put in a closed, sealed container. We are happy to help you acquire a Sharps Container. Sealed container options include hard plastic containers with a lid, such as a bleach or milk container. You can call your local garbage company about getting rid of the containers.